Nadine Bocelli & Company, Inc. - New York Legal Staffing, Inc.
Description
Global law firm is hiring an IT Service Technician to join its midtown Manhattan team.
The ideal IT Service Technician is a detail oriented professional with:
- Previous legal IT support experience, desirable
- Excellent customer service support skills
The IT Service Technician will:
- Provide firm-wide IT Support including hardware and software troubleshooting and implementation
- Prioritize and escalate issues as necessary to ensure all tickets are resolved
- Stay up to date on emerging IT service trends and developments, and make proactive recommendations
- Liaise with Regional and Global IT Services departments
- Perform routine checks on various systems
- Assist with Audio/Visual setup for conference rooms and special events
- Adhere to cyber security processes and policies
Other employment details:
- Salary $50K - $75K+ (negotiable), commensurate with experience + fabulous benefits
- 35-hour work week, with flexibility to work OT and weekends as needed
- Hybrid schedule: 2 days/week in office