IT Service Technician

Nadine Bocelli & Company, Inc. - New York Legal Staffing, Inc.
January 6, 2023
Job ID#


Global law firm is hiring an IT Service Technician to join its midtown Manhattan team.

The ideal IT Service Technician is a detail oriented professional with:

  • Previous legal IT support experience, desirable
  • Excellent customer service support skills

The IT Service Technician will:

  • Provide firm-wide IT Support including hardware and software troubleshooting and implementation
  • Prioritize and escalate issues as necessary to ensure all tickets are resolved
  • Stay up to date on emerging IT service trends and developments, and make proactive recommendations
  • Liaise with Regional and Global IT Services departments
  • Perform routine checks on various systems
  • Assist with Audio/Visual setup for conference rooms and special events
  • Adhere to cyber security processes and policies

Other employment details:

  • Salary $50K - $75K+ (negotiable), commensurate with experience + fabulous benefits
  • 35-hour work week, with flexibility to work OT and weekends as needed
  • Hybrid schedule: 2 days/week in office
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