Description
National law firm is hiring an IT Support Specialist to assist their midtown Manhattan office.
The ideal candidate is an adaptable and personable professional with:
• An Associates degree in a related field
• 2+ years of help desk support experience in a legal services environment
• Excellent written and verbal communication skills
Responsibilities:
• Respond to technical support requests
• Troubleshoot hardware, software, and basic network related issues
• Maintain documentation of support requests and escalate requests as needed
• Create training materials for employees
• Assist with additional tasks, as needed
Additional information:
• Salary: $70K - $90K (non-exempt) commensurate with experience plus benefits including healthcare, dental, vision, long-term disability, life insurance, flexible spending account, pet insurance, paid holidays, wellness programs, 401K (with matching program) and more
• Full-time in office, Monday – Friday, 8:30 AM – 5:00 PM
• Must be available to provide on-call after-hours assistance on a weekly rotational basis
Nadine Bocelli & Company, Inc. – New York Legal Staffing, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship, religion, creed, gender, gender identity, sex, sexual orientation, marital status, age, disability, medical condition, height, weight, military status or any other characteristic protected by federal, state, or local law.