Description
National law firm is hiring a Senior Desktop Support Specialist to join its downtown Manhattan team.
The ideal candidate is a motivated professional with:
• 7+ years of experience troubleshooting desktop hardware and software in a law firm
• Excellent communication and interpersonal skills
The Senior Desktop Support Specialist will:
• Troubleshoot and resolve escalated support tickets
• Train junior desktop support specialists
• Identify root cause issues and user issues
• Administer overall technical support throughout the firm
Additional information:
• Salary: $145K - $160K commensurate with experience + benefits including healthcare, dental, vision, life insurance, long-term disability, 401K & more
• Hybrid schedule with occasional after-hours and weekend on call support as needed
Nadine Bocelli & Company, Inc. – New York Legal Staffing, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship, religion, creed, gender, gender identity, sex, sexual orientation, marital status, age, disability, medical condition, height, weight, military status or any other characteristic protected by federal, state, or local law.